If you used your ClipperCard to purchase an item that you never received due to a vending machine issue, please fill out the ClipperCash Vending Refund Form.pdf and send it to clippercard@salemstate.edu. Someone will research the issue.
Vending would include issues with:
- Beverage machines
- Laundry (must include machine number)
- Print stations and copy machines
- Snack machines
If a refund is due, one will be processed via ClipperCard only. Refunds will not be given if the issue occurred more than one week prior to contacting our office.
If you paid with cash, you will need to contact the vending company directly for a refund.