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Email got hacked, I think

Summary

I think my email account got hacked

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The likelihood of an email account getting hacked is much greater these days. To be safe, it is highly recommended to check all of your email accounts much more frequently.  This may help you recognize unauthorized changes sooner than later.

TIP: In most cases, changes made to an email account will auto-generate an email message, or messages, from the email provider. The message will indicate that changes have been made and may ask for verification from you to confirm that the changes were in fact made by you.  If you can answer yes (you did make changes to the account), then it may be likely that no further action is required. However, if you did not make any changes to the account then it would be absolutely necessary to take action. Report the activity so that your account remains safe. Always be sure to thoroughly read the message to determine what action, if any, may be necessary.

 

If you suspect that your email account has been compromised or hacked here are some suggestions:

Change your password - if you can still login to your account, do not waste any time and immediately change your password. Create a strong alpha-numeric password including special characters.

Reclaim your account - if your account access is blocked, follow directions on the email account help site. As soon as you can regain access to your account, change everything: your password, your security questions, your account recovery information, and definitely consider adding additional recovery accounts or phones.

Report incident to email provider - it is possible the email provider may share some details about the source and possibly provide some tools to help you protect your information.

Inform your contacts - promptly notify everyone in your contacts to alert them and make them aware and to be on the look out for any suspicious emails from your "hacked" email address.

Update your anti-virus and run a complete scan - almost all anti-virus applications are set to do a quick scan when you press scan now. Explore the scan options and enable a full scan.

Verify your account settings - thoroughly check the account settings to verify whether or not a signature block was added and if so, make sure it is in fact yours.  There may also be forwarding email addresses as well, To be safe, just delete and recreate.

Change other passwords or security questions on other accounts or sites. it is possible, a hacker may capture some information in emails from your bank, or other relevant accounts.  Using the same password for everything is probably very easy to remember but probably very helpful to a hacker.

Monitor your email - daily. Notifications and alerts can be set so that important information is delivered quickly. Salem State students are expected to check university email accounts a minimum of once per day.

Clear browsing history. Include stored passwords, cookies and other auto-fill sites - remember, it is always possible that some of your accounts may still have cookies and other details stored which allow instant access when a link contained within an email message is clicked. Although very convenient, it is too convenient.

 

Additional research is highly encouraged and often difficult to do without proper direction to an appropriate authority on the subject. The Federal Trade Commission website offers a significant amount of valid information that can help answer questions about phishing and spyware as well as relevant scam concerns. For additional tips visit the informative and suggested FTC link below: 

https://www.consumer.ftc.gov/articles/0346-tech-support-scams 

 

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