Salem State Information Technology Services offers after-hours support as follows:
Direct telephone support services available 24/7 (24 hours, seven days a week)
For 24/7 Canvas telephone support, call 978.542.2036 and select option one.
For additional support options, log into Canvas, click Canvas Help and view a complete list of 24/7 support features.
Classroom media support, call 978.542.2036 and select option two.
Location: First floor of Meier Hall.
Hours of operation: Monday-Friday, 8 am-8 pm
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After Hours Event Support
Requests for Event Support should be made in writing in a request to the ITS Help Desk
Please include as much detail of the event. Include contact information including after normal business information. Advanced notice of at least 2 weeks, preferably more to assure that all details can be accommodated.