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Text Message Communication - Counseling and Health Services

Patient portal - Communication Via Text Message

The patient portal is an important communication tool used regularly by students for their care. The portal is used to upload insurance and immunization information, make appointments, communicate with providers, and access health resources. SSU CHS also sends opt-in text messages via the portal.

Before you come in for your appointment, you can upload your insurance card, sign the “Consent to Treat”, update your medications, allergies, and profile information in the patient portal.

SMS Terms of Service

Student Health Services operates a campaign that sends opted-in subscribers appointment reminders and other updates. Message frequency will vary. Reply HELP for more information or contact 978-542-6413. Below is our SMS Privacy Policy. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. Reply STOP to opt out.

SMS Privacy Policy

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.