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Why Was My Aid Adjusted After the End of the Semester?

Financial aid will be adjusted if a student stops attending or never attends a course(s) in which a student is registered. Federal financial aid regulations require that class attendance be documented for students attending colleges and universities that disburse federal financial aid funds. The financial aid funds you received for the term were based on the number of credits you were enrolled in at the time of disbursement.

When final grades are submitted, the information gathered is reviewed for a student's attendance during the term. If an instructor reports that a student did not attend the number of credits for which they were enrolled or has stopped attending all classes at any point during the semester, the Financial Aid Office must adjust a student's financial aid accordingly per federal regulations.

A student is reported as not attending all enrolled classes after the Add/Drop Period has ended.  

  • A student was enrolled in full-time credit hours (12 or more credits)
  • The student's financial aid awards were based on full-time enrollment
  • The student's final grades for the semester were: B+, B, B, and F*
  • An F* grade indicates when the student was last seen in or last participated in the class. 
    • For this example, the F* grade indicates the student never attended or stopped attending during the 1st week of classes.

  • The student's financial aid will be adjusted to reflect their actual number of credits enrolled. The student's financial aid awards will be adjusted to reflect enrollment in 9 credits instead of 12 credits.

A student stopped attending all courses and did not file an Official Leave of Absence and/or Withdrawal from the university.

  • A student was enrolled full-time (12 or more credits)
  • The student's financial aid awards were based on full-time enrollment
  • The student's final grades for the term were: F*, F*, W, F*
  • The F* grade indicates when the student was last seen in or last participated in the class.
    • For this example, F*'s grades indicate the student stopped attending classes during the 6th week of classes.

  • Per Federal Return of Title IV Funds regulations, the student's financial aid will be adjusted to reflect their "Time In Seat based on their last week of class activity. 

What do I do if I believe my attendance was misreported?

  • If a student feels their attendance was misreported for a course, they must contact their instructor directly.
  • If the faculty member determines they have made a reporting error, the faculty member will need to contact the Registrar's Office (via the faculty support email) to correct any error.
  • If an instructor is unreachable, a student may contact the Student Navigation Center for further assistance. A student may need to provide examples of the following: 
    • Latest class activity
    • Latest graded homework assignments
    • Latest test scores
    • Email interactions with instructor or classmates (if working on group projects), etc.

Do You Need More Help?

Financial Aid
Student Navigation Center
Walk-In Service: Student Navigation Center: Second Floor, Classroom Building, Central Campus, 71 Loring Avenue, Salem, MA 01970