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How to: Make a Payment to my Payment Plan

Make a Payment to my Current Term Payment Plan:

 If you owe a balance for a past/previous term, you will need to email collections@salemstate.edu to discuss your options.

Salem State University offers students and their families the option of setting up a monthly, interest-free current term payment plan for each of the fall (5 installments), spring (5 installments) and summer (3 installments) terms through their Navigator account (see charts below for additional details). Students will use TouchNet to establish a monthly payment plan ($40 enrollment fee applies) and pay directly through that portal each month. Students are encouraged to set up automatic payments. One missed payment will result in a canceled plan. 

Please be sure that your pop-up blockers are disabled to access TouchNet.

  1. Log into Navigator.
  2. Once at the Student Homepage, click on "Financial Account".
  3. In the menu on the left-hand side of the screen, click on "Student Accounts".
  4. Follow the "Click Here" link to access TouchNet.
  5. In the menu bar at the top of the page, click on "Payment Plans".
  6. The page will default to the "Manage Plans" tab located under the heading "Payment Plans". Here, you are able to make individual payments or schedule payments.
  7. To pay or schedule a payment, click on the gear button. To make a payment that is less than the amount showing, on the next screen, you will have the chance to change the amount. If scheduling a payment, please make sure that you have already set up your payment profile from My Profile. You will need to schedule payments for each monthly installment of your plan.

    Make certain each installment is set up for automatic payments to ensure plans are not canceled. If the payment plan is canceled, please contact the Student Navigation Center to see what options are available. The Student Navigation Center can be reached at 978-542-8000 or at NavCenter@salemstate.edu.

  8. You can now pay your payment plan in full if you wish. Click on the green Pay Off Plan button. This will complete your payment plan and bring your balance to 0.00. 

We accept all major credit cards. A 2.95% non-refundable service fee ($3 minimum fee) for domestic credit cards and 4.25% non-refundable service fee for international credit cards, will be assessed by our credit/debit card processor for credit/debit card payments.

Do You Need More Help?

Student Navigation Center
Walk-In Service: Student Navigation Center: Second Floor, Classroom Building, Central Campus, 71 Loring Avenue, Salem, MA 01970
Find more information: Student Navigation Center