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How to: Pay my bill

Students and authorized users are able to pay their student account bill online (e-payment) by credit/debit card or electronic check (ACH). Salem State’s online billing system is secure, and all payments are processed through the TouchNet payment gateway, which utilizes industry-leading security standards.

Payment methods:

  • e-check online (preferred method)
  • Credit/ debit card: We accept all major credit cards. A 2.85% non-refundable service fee ($3 minimum fee) will be assessed by our credit/ debit card processor for credit/ debit card payments.
  • Check (money order, bank check): Please print your eBill and send the payment coupon along with the check.  Alternatively, you could make an appointment to drop the check off at the Student Navigation Center.
  • Financial Aid
  • Interest-free monthly payment plan available through TouchNet Information Systems or by calling 1.800.869.8329    

Important information regarding the bill:

To see a REAL-TIME view of your account, follow the steps below:

1. Log into Navigator.

2. On the Student Homepage, click on "Financial Account".

3. On the menu bar on the left-hand side of the screen, click on "Make a Payment" and follow the link to access TouchNet.

4. On the TouchNet home page, click on the white "View Activity" button.

5. Select which semester you would like to view to see a real-time, itemized listing of your account activity. 

Make a Payment to my Payment Plan:

 Don't have a Payment Plan? Please skip to the next section entitled Make a Payment to my Bill. 

1. Log into Navigator.

2. Once at the Student Homepage, click on "Financial Account".

3. In the menu on the left-hand side of the screen, click on "Student Accounts".

4. Follow the "Click Here" link to access TouchNet.

Please be sure that your pop-up blockers are disabled to access TouchNet.

5. In the menu bar at the top of the page, click on "Payment Plans".

6. The page will default to the "Manage Plans" tab located under the heading "Payment Plans". Here, you be able to make individual payments or schedule payments.

7.  To pay or schedule a payment, click on the gear button. To make a payment that is less than the amount showing, on the next screen, you will have the chance to change the amount. If scheduling a payment, please make sure that you have already set up your payment profile from My Profile.

• Via credit/ debit card: We accept all major credit cards. A 2.85% non-refundable service fee ($3 minimum fee) will be assessed by our credit/ debit card processor for credit/ debit card payments.

Make a Payment to my Bill: 

1. Log into Navigator.

2. On the Student Homepage, click on "Financial Account".

3. On the menu bar on the left-hand side of the screen, click on "Make a Payment" and follow the "Click Here" link to access TouchNet.

4. On the TouchNet home page, in the drop-down menu next to where it reads "I would like to pay...", please select from the following options: Current Account Balance, Amount Due, or Other Amount.

5. In the drop-down menu next to "Method", select the method in which you would like to pay. Then click "Continue".

If paying via credit/debit card, please proceed to step 8. If paying via eCheck, please follow steps 6-7.

6.  eCheck: After clicking "Continue" in step 5, enter your account billing information on the Account Payment page. Then click "Continue". 

7. Review the information you entered, agree to the terms of use, and submit your payment.

8. Credit/ Debit card: After selecting credit/debit card as your payment method, please confirm your payment information and your selected payment method. Proceed to PayPath, our secure third-party payment servicer by clicking "Continue to PayPath" on the bottom right-hand side of the screen.

• Via credit/ debit card: We accept all major credit cards. A 2.85% non-refundable service fee ($3 minimum fee) will be assessed by our credit/ debit card processor for credit/ debit card payments.

9. Please again confirm the amount that you would like to pay through our PayPath Payment Service by reviewing the page and clicking "Continue" on the bottom right-hand side of the page.

10. Read the information provided on the Payment Amount Information page, then click "Continue". 

11. Enter your payment card information and billing address, then click "Continue".

12. Review your previously entered payment information and billing address. Agree to the terms, and submit your payment.