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International Payments

Salem State University and TransferMate offer an Easy Solution to International Tuition Payments

We have teamed up with TransferMate to provide you with a transparent payment method to reduce additional bank fees and improve your payment experience.

We are no longer working with Flywire as an international payment option.

TransferMate helps international students pay tuition and fees in their local currency from any country.

What are the benefits? 

  • Faster payment posting to your student account 
  • Local currency payment methods 
  • Great exchange rates 
  • 24-hour customer service from TransferMate 
  • 24-hour online tracking of payments
  • TransferMate lets you make international payments to Salem State University in your own currency while receiving competitive foreign exchange rates. If you're an international student or parent/guardian you can use this secure payment method during your online checkout process.

Students and parents - How to pay your tuition from your own country.

Log in to your Navigator account, click on the Financial Account tile then Student Accounts. Under Make a Payment, choose the TransferMate option. The page below will open.

TransferMate logo

Follow the steps outlined on the left side of the screen. Fill out all appropriate boxes starting with what country you are paying from and how much you wish to pay.

Screenshot of TransferMate Payment Registration Screen

Once you have selected your country, you will be given the payment options in your home currency.

Screenshot of TransferMate Payment Conversion Screen

Continue to fill out the information on who is making the payment. And continue filling out all required fields.

 

Screenshot of TransferMate Payer Detail Screen

Once all information is filled out, you can create a password to use TransferMate again.

Screenshot of TransferMate Student Information Screen

Once you Save and confirm payment, you will be provided wire transfer directions from your home country.

Screenshot of TransferMate Confirmation and Password Creation Screen

You will receive email confirmations once the payment is finalized.

Please check your junk/spam folder if you have not received your confirmation email. Sample email below:

Example of email sent from TransferMate

Authorized Users 

Students must grant parents or other payers access by setting them up as an Authorized User following the steps below. Authorized users may view student account activity and make payments.

  • Log in to your Navigator account, click on the Financial Account tile then Student Accounts
  • Click the Authorized Users link located on the right-hand side of the main landing page  
    • Enter the email address of your authorized user.
    • An automated email including a link, username and temporary password will be sent. Your authorized user will use this information to log in and set up their profile.
    • After set up, all authorized users making tuition payments on your behalf will access the system directly through the dedicated Authorized User access.  https://secure.touchnet.com/C21326_tsa/web/login.jsp

**Please be aware that parents or authorized users will not have access to invoices or payment options until they are added to your account. Authorized users will not be able to view any other student information from this access.

FAQs:

When will my payment post to my student account?

Your payments are posted automatically within 24 hours from payment completion.

Can my family or other authorized users have access to my Student Account?

Students may set up authorized users to view their billing information and/or their student bill on their behalf. Please note that, in accordance with FERPA, this does not allow the authorized user to view the student’s academic records, course schedule, or other personal information. Authorized users may view student account activity and make payments.

Instructions: Log in to your Navigator account, click on the Financial Account tile then Student Accounts. Click the Authorized Users link located on the right-hand side of the main landing page 

  • Enter the email address of your authorized user.
  • An automated email including a link, username and temporary password will be sent. Your authorized user will use this information to log in and set up their profile.
  • After set up, all authorized users making tuition payments on your behalf will access the system directly through the dedicated Authorized User access.  https://secure.touchnet.com/C21326_tsa/web/login.jsp

How can we contact TransferMate directly?

TransferMate has locations in countries across the world where someone in your own language can assist you. 

  • Phone: +1.312.924.3737
  • Email: edu@transfermate.com
  • www.transfermate.com

Why can't I find my country? 

Please see the following list of countries that do not work with TransferMate in their local currency. 

  • Crimea and Sevastopol
  • Cuba
  • Democratic People’s Republic of Korea (North Korea)
  • Iran, Islamic Republic of
  • Iraq
  • Libya
  • Somalia
  • Sudan
  • Syrian Arab Republic

Students can still transfer the payment to TransferMate's US bank account in USD. As this would be a same currency transfer there would be a $20 charge to process. That fee is paid by the student and is added to the amount they transfer. This will be outlined before they transfer.

How can I view my bill? 

Instructions for how to view your bill through your Navigator account

When logging in for the first time each semester, you will need to acknowledge the university refund policy and be given an option to purchase tuition insurance. Proceed through those screens to continue. 

Do You Need More Help?

Student Navigation Center